Approach to "Relationships"
Build Deep, Long-Lasting Relationships with Customers
We make proposals at showrooms to ensure that customers can purchase our products with peace of mind. We also make various efforts through our call centers to respond to any questions or concerns our customers may have when using our products. In addition, we provide an after-sales service that focuses on being fast, reliable, and courteous. In these ways, we will continue to develop strong, long-lasting relationships of trust with our customers.
Offer Cultural Support and Contribute to Society for the Next Generation
The TOTO Group contributes to the revitalization and development of local communities through the support
of activities in architecture, art, and sports, in addition to encouraging its employees to participate in volunteer activities. In doing so, the TOTO Group strives to become a company that contributes to the development of a better society through its business activities.
of activities in architecture, art, and sports, in addition to encouraging its employees to participate in volunteer activities. In doing so, the TOTO Group strives to become a company that contributes to the development of a better society through its business activities.
Create and Share Joy in Work Together
We conduct activities to promote diversity and implement workstyle reforms in order to be a company where a variety of personnel can gather, prosper, and be inspired to take on new challenges. In addition, we will continue to work with our suppliers to undertake activities that address CSR issues in such areas as human rights and labor, safety and health, and the environment.
